Frequently asked questions
How do I place an order?
There are a few ways to do this:
How much notice do you need?
I would suggest at least a weeks notice, but I understand this isn't always possible. You can upgrade to first class post for an additional fee, but we can't 100% guarantee due to postal delays etc. Please drop us a message so we can discuss your time frame.
Do you do custom requests?
Yes! I love custom requests, please drop us a message via the contact form with your ideas and we'll get back to you as soon as we can.
How big are the toppers?
The toppers rage from 6.5-7.5inches wide/high depending on design. If you have a size in mind please let us know when ordering.
Cupcake toppers range from 2-3iches dependant on design.
How long does it take to dispatch a topper?
Time varies with each order, but we aim to post within 48-72 hours unless stated otherwise. (please see the listings.)
Sometimes we have been known to post within a couple of hours! time depends on how busy we are, but we will always communicate this.
What are the toppers made from?
The toppers are made from high quality non-shed glitter card, or other high quality thick gsm card
Do you ship internationally?
Sadly, no. We are based in Surrey and cannot ship out of the country just yet :)